Get It! Information Delivery

Library view from the second floor

Get It! from the Tompkins Cortland Library is an information request and delivery service open to anyone with a current Tompkins Cortland D or community borrower's card. You can request books, articles, videos, and other items. We will do our best to get it for you as quickly as possible.

Your Get It! Account

Tompkins Cortland students, faculty and staff  all have a Get It! account. Log in using your Tompkins Cortland username and ID number.

Community member Get It! accounts are created when you sign up for a Tompkins Cortland Library Card. Once you receive your card, log in using your Tompkins Cortland Library ID number as both your username and password.

The first time you log in you will see your Personal Information Verification page. Please confirm the accuracy of the information we have on file and make any necessary changes. Click on the Submit Information button.

Find What You Need

Books and Media

Tompkins Cortland Library Catalog – Start your search here. If you find something you want, click the Get It! button below the title. Log in, check to make sure that’s what you want, then click Submit Request. We’ll take care of the rest.

Can’t find it in our catalog? You can expand your search results to include items in other libraries by selecting an option from the Change Libraries menu on the left side of the page. The request process is the same, just click Get It!

Want some other options? Get It! also works in WorldCat, a global database for searching library holdings worldwide. Just click on the title of the item you want, select Full Text or Interlibrary Loan, then Request This Item.

Journal and Newspaper Articles

The Library has access to thousands of online journals and newspapers. Many of these titles have immediate full-text access while others provide summaries or abstracts of an article. Get It! can also be used to request articles from these databases. Just click on the title of the article and look for the request link. Articles will be sent electronically to your Get It! account.

Tompkins Cortland students, faculty and staff can access these databases off campus too by logging in with their Tompkins Cortland ID number. Community members can access these databases by visiting the Library.

Renewing Your Items with Get It!

If the item you requested is not available within the College Library collection we may choose to borrow it, on your behalf, from another library via Interlibrary Loan. Loan periods for these items are determined by the lending library and may vary in length. You can request to extend the loan period of these items through your Get It! account.

  • Step 1: Logon to your Get It! account and select Checked Out Items from the left hand menu.
  • Step 2: Click on the Transaction Number of the item you want to renew.
  • Step 3: Click Renew Request.
  • To renew items borrowed from the College Library collection go to My Library Account.

Tompkins Cortland Library Delivers

Tompkins Cortland Library now offers FREE delivery and return service for borrowed materials. This service is open to all Tompkins Cortland students (except those living in residence halls), faculty, staff, concurrent enrollment, extension center, distance students, and community members.

You will receive an email from us once your item is available. If you would like to pick it up you need to bring your TC3 Card. If you prefer to have the item mailed to your local address just reply to the email and include your mailing address. We'll send it right out at no cost to you. Please factor in an additional day or two for local delivery once we receive your request.

When you're ready to return your items you can drop them off in person, use our afterhours book drop, or request a prepaid return shipping label. To request a return shipping label just log on to your Get It! account and select Return Shipping Label from the left hand menu. Enter your Get It! user name to see a list of your items. Select the items you want to return and submit.

You will receive an email from us with a prepaid shipping label attached. Just print it out and use it to send back your materials.

Policies

Your TC3 Card is required when you pick up items at the Library Service desk. We will notify you through your College email or community member email account when your item arrives.

Limits

We reserve the right to limit requests depending on the number of items requested, the time of year, copyright regulations, and the extent of the library's own collection.

Questions

Questions related to Get It! policies or procedures should be directed to Lucy Yang at Ext. 4361.