Customized Training

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About BIZ

BIZ provides customized training for manufacturers, not for profits, government, professional services, education, the hospitality industry and more. From 2016-17 more than 2,800 individuals benefited from our programs. Since 2010 Biz has served more than 115 organizations and has secured over $680,000 in grant funding for customized training since 2011. 

Programs can be held at your convenience, at your location or one of ours. Onsite consultation at your convenience. 

Call us today at 607.844.6586 to discuss your training needs, and we will get to work for you.

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BIZ makes workplace training easy by offering:

  •    Training-needs assessment
  •    In-depth program consulting
  •    Customized training programs to meet your objectives

  •    Face-to-face, online, or blended-learning solutions
  •    Post-training and evaluations

Communications Training Icon


Master this essential skill

Is your team communicating effectively about projects and goals? Are personal interactions affected by poor communication skills? Is the team equally effective in small groups, one-on-one, or in front of an audience? Communication helps to build trust and alleviate anxiety during times of change. It also helps your workplace function with efficiency and purpose at all times. Let us customize a program for your employees to learn or refine their communication skills.


Leadership Training Icon


Develop the "whole" leader

Conventional models of leadership don’t work in the present-day workplace – modern, complete leaders get the most of everyone’s talents while setting and achieving organizational goals. BIZ understands the need to develop leaders at all levels of your organization. We develop the “whole leader,” ready to meet unique challenges ahead of your organization – and we do it on your schedule and your budget.


Smart Work Training Icon

Smart Work 

Six Sigma and More

Are you looking for ways to increase efficiency and effectiveness while lowering your costs? Do you need help to do a better job servicing customers, clients, and stakeholders? BIZ has pioneered Smart Work initiatives that streamline processes by taking a hard look at what you do and how you do it. Work with our staff to make waste vanish. Our expert facilitators can help with process mapping, project analysis and waste reduction. Organizations that have used BIZ Smart Work programs report lower costs and higher productivity.


Customer Service Training Icon

Customer Service 

Skills for peak customer service

Customer service is in demand – and often the only differentiator between you and the competition. Sometimes employees need development to serve clients confidently and effectively. From learning how to handle customer service situations with the skill of a bomb squad to completely customized solutions with your case scenarios built into program content, we are here for you.


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One on One Coaching

Individualized Support

Do you have an employee who is struggling with communication issues? Does someone on your team need on-site assistance with a new computer application? From leadership development to specific technical skills, we can develop a one-on-one coaching program to meet your needs.

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Computer Technology 

Make the most of your resources

Having the right tools for the job doesn’t guarantee success – to get the best return on investment, your staff needs the skills and knowledge to meet your organization’s goals. BIZ employs expert instructors to make sure your team can get the most out of your technology. We also have well-equipped computer labs for training at our three locations – or we can come to you. Customized classes can address your very specific needs. We can even incorporate your data, reports, or forms to ensure program relevance.


Manufacturing Traning Icon


Upgrade essential skills

Do your employees have the technical skills they need to do their jobs efficiently and effectively? Do they have the most current knowledge and skills to keep your organization ahead of the competition? It isn’t easy to upgrade skills while you are managing daily deadlines and project milestones. BIZ can work with your schedule to customize training for your needs, whether on a 1st, 2nd, or 3rd shift. From technical skills to leadership know-how, BIZ can make sure your organization is a well-oiled machine.


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Conquer challenges together

Teams need roles, objectives, and measures of success communicated clearly to function. Developing teams that function well is a guaranteed investment. Even great teams face challenges and change, and BIZ is here to help you build efficient, strong teams and manage those challenges. Develop skills in project management, decision making, effective communication, and meeting management or focus on rebuilding, revising, or re-energizing your team.


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State Licensing

Fulfilling your job requirements

Ensuring you are meeting state requirements is critical to your long term success. We are an approved provider of DASA, Social Workers Continuing Education programming, SAVE and more. Call us today and we can put a package together to help you meet this need with cost effective, convenient solutions.


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Staff Development Days

An Interactive Approach

Are you looking for a way to re-energize your team? Do your employees need time away to connect while learning real skills? We can develop a special interactive half-day or full day program for your team at a variety of locations. We'll work with you to identify your goals in advance and tailor the day to achieve those goals.