Coverage and Case Consultation

Coverage and Case Consultation

There are two situations in which your clinical counselor might share some information about a student with another mental health professional:

  1. If a clinical counselor needs to be away from the office, they will arrange for a trusted colleague to "cover" for them. Generally, your clinical counselor will tell the covering clinician only what they would need to know for an emergency. The covering clinical counselor is bound by the same laws and ethical rules to protect your confidentiality.
  2. Clinical counselors sometimes consult other health/professionals about their clients. This helps them to provide high-quality treatment. Consulting professionals are told only as much as they need to know to understand a client situation and are not given identifying information. Consulting clinicians are bound by legal and ethical mandates to protect your confidentiality.